PLEASE NOTE THE FOLLOWING ITEMS ARE STRICTLY NOT ELLIGIBLE FOR A REFUND AND ARE EXCHANGE OR STORE CREDIT RETURNS ONLY:-
ITEMS ORDERED USING A DISCOUNT CODE
Official Returns Policy for online boutique Noola.
Returns must reach us no later than 14 days from the date of postage. If 14 days have passed since your item has been posted unfortunately we cannot offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the original packaging and in the same condition that you received it in. Should there be any sign of wear or tamper a refund will not be made.
This does not affect your statutory rights.
Please note that sale items and items purchased using a discount code are none refundable and if unsuitable are exchange or store credit.
Due to hygiene reasons swimwear is none returnable.
Please be aware before making a purchase that any item returned can take up to 14 working days to be refunded back to you.
Please follow the steps below to return your parcel:
- Re-pack the item with labels and tags still attached.
- Email firstname.lastname@example.org with the item(s) you would like to return, the reason and your order number.
- Please print the below address on to a label. We recommend you send the item signed for and retain your proof of postage. The goods are your responsibility until they reach us, so make sure it’s packed up properly and can not get damaged on the way.
This label is not prepaid, it is just an address label.
22 Richardson Road