HOW DO I RETURN AN ITEM?

PLEASE NOTE THE FOLLOWING ITEMS ARE NOT ELIGIBLE FOR RETURN:- SALE ITEMS, ITEMS PURCHASED USING A DISCOUNT CODE, SWIMWEAR OR LINGERIE.

Refund policy is EXCHANGE ONLY.

We do not offer refunds on any of our products, this is a legal agreement when purchasing from Noola.
Please contact us within 48 hours of receiving the item for an exchange.
All sales are final, once payment is received, orders cannot be cancelled.
Any items that are returned for an exchange must be received within 5-7 working days.


Any items received past this time will be posted straight back to the customer

Any items with a manufacturing fault may be returned at owners discretion, however, all orders returned for being faulty will be looked over very carefully for any tampering. If we believe the item has been tampered with, Noola has the right to refuse an exchange/refund and the item will be back to the recipient.