HOW DO I RETURN AN ITEM?

PLEASE NOTE THE FOLLOWING ITEMS ARE NOT ELIGIBLE FORA REFUND:- SALE ITEMS, ITEMS PURCHASED USING A DISCOUNT CODE.

Refund policy:-

We offer refunds on full priced items only. The item must be returned to us in its original condition with all tags & packaging included. Please be careful when trying items in not to get any depdrant or makeup on the garment as your refund will be denied should the item have any signs of wear. 

Please also be aware that sale items or items purchased using a discount code are not valid for a refund but will be exchange only.

Any items that are returned must be returned to us within 14 days. Please contact us for the returns address at information@noola.co.uk 

Any items received past this time will be posted straight back to the customer.

Any items with a manufacturing fault may be returned at owners discretion, however, all returned faulty garments will be looked over very carefully for any tampering. If we believe the item has been tampered with, Noola has the right to refuse an exchange/refund and the item will be back to the recipient.